Cancel Policy

We understand our clients have busy lives and we have designed our cancellation policy with that in mind. We have limited capacity and often run a waiting list, so even as a few hours notice means we can extend these appointments to those guests who were unable to come in because we are sold out.

You are responsible for 50% of scheduled service price for canceling with less than 24 hours notice or 100% of the scheduled service by failing to arrive on time to a scheduled appointment. This fee is designed to give partial compensation for our top-notch therapists who rely on a busy schedule for a rewarding career and helps us retain our great employees. We appreciate your understanding!

You may cancel or change your appointment anytime by visiting our online booking service or calling us 24 hours a day at 702-731-2128.